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Refund Policy

Wendy Muzzy, LLC 

Effective date: January 1, 2026

Last updated: September 21, 2026

All sales are final

Because our Products are digital and you get access right after purchase, we do not offer refunds, returns, or exchanges on any Product, including courses, memberships, subscriptions, software, templates, and other digital products.

Please read the Product description carefully before you buy, and reach out to us with any questions first. We're happy to help you decide whether a Product is a good fit.

Subscriptions and memberships

  • You can cancel at any time so that you're not charged again. Cancel in your Product settings, through your ThriveCart receipt or account, or by emailing us at support@wendymuzzy.com.
  • Cancellations take effect at the end of your current billing period. You keep access until then if you do not delete your account.
  • We don't refund or prorate a billing period that has already started, or renewals you forgot to cancel before they were charged. To avoid a charge, cancel before your renewal date.

Payment plans

If you choose a payment plan, you've agreed to pay the full amount of the plan. Cancelling or losing access does not cancel the remaining installments or entitle you to a refund of installments already paid, unless we tell you otherwise in writing.

Billing errors

If you were charged twice, charged the wrong amount, or charged after you cancelled on time, email us at support@wendymuzzy.com within 15 days of the charge, with your order details, and we'll correct it.

Chargebacks and disputes

Please contact us before disputing a charge with your bank or card company. We're glad to sort out any problem directly. Filing a chargeback for a purchase that was delivered as described may result in your access being ended, and we may share information about the purchase with the payment processor to respond to the dispute.

Legal rights

This policy doesn't affect any rights you have under the law where you live that can't be waived.

Questions

If you have questions, please email support@wendymuzzy.com.